"How do you define a farmer in the context of the Farmers' Contact Center?" This was raised during the Regional Workshop on the Knowledgebase Creation for A&F on September 16-17, 2009 at La Rica Hotel, Tacloban City.

Considering the state of most of our farmers, the following queries keep popping in my mind: Do our farmers (common farmers) really have access to telephone lines and internet? Do they have time to avail of this service, knowing that most often they are busy in their fields? Do they know how to use these technologies?

Sometimes work can get you down – trying too hard, mistakenly taking support for granted, expecting too much, thinking that in the great big work-a-day world you will be... rewarded. What can I say? You ought to know better.

Good thing, the way things turn out does not necessarily depend on you (better yet, it does not depend on you alone).