TANTANGAN, SOUTH COTABATO - The ATI RTC XII conducted its 5th Management Review on March 10, 2020 attended by more or less 90% of its employees. The activity is part of keeping up to the center’s mandate to deliver excellent extension services to its clients. Being an ISO 9001:2015 certified, the institute must always adhere to its quality management system. The said one day review was a venue for the management to assess if the center is still on the right track.
The Planning, Monitoring and Evaluation Unit (PMEU) provided all staff a glance of the over-all accomplishment of the center from the previous year, and each section, through its section heads, presented and matched its Quality Objectives and their actual outputs.
Through the management review, the management and staff collectively determined the unmet targets and discuss problems encountered. Also, issues and concerns arose in the implementation of these targets were dealt with. This had helped the center figure out strategies for better implementation of up-coming extension activities and other targets. This activity also paved way for the center to review office guidelines and procedures and how it affected its day to day operations.
The agreements in the said activity will be strictly implemented to serve the farmers and fishers more effectively in the days to come.
As always, Dir. Abdul I. Daya-an encouraged all staff to do their best to provide clients with sincere services and conduct all activities with best quality. “in dealing with walk-in clients, SMILE is the basic key to get their trust and confidence. We must provide them with a friendly quality service they deserve” he said.
In his closing message, TCS I Dr. Jessie V. Beldia reminded everyone to accomplish activities based on the workplan to avoid future unmet targets, and to be prompt in the submission of reports.
The management review, which was capped off with a family photo with the management and staff wearing their smiles, was a day full of insights, collective planning, and celebration of accomplishments.