ATI-RTC 8 Citizen's Charter

OUR VISION

Leadership excellence in agricultural technology and knowledge management for a more proactive and responsive extension service.

OUR MISSION

To ensure delivery of quality extension services in agriculture and fishery.

OUR FRONTLINE SERVICES

  • Accreditation of Extension Service Providers
  • Provision of Training Services
  • Provision of Extension Grants
  • Provision of IEC Materials and e-Extension Services
  • Provision of Scholarship Programs (EHRDP & YAFP)
  • Provision of Farm and Business Advisory Services
  • Provision of Dormitory Services and Use of Center Facilities

OUR PERFORMANCE PLEDGE

We, the officials and employees of the Agricultural Training Institute-Regional Training Center 8, commit to:

  1. Cultivate a sense of commitment and teamwork among employees;
  2. Ensure utmost transparency, accountability, and synergy in our operations;
  3. Facilitate the flow of information on appropriate technology, and other services such as resources management, center management and extension network establishment and recommendation/certification of extension services providers to clients and stakeholders;
  4. Guarantee client-oriented, gender-sensitive, demand-driven, cost-effective, proactive and participatory interventions for local government units to empower farmers and fisherfolk to become more competitive in the global community;
  5. Comply to clients’ demand for quality service;
  6. Continuously improve the effectiveness of the ATI-RTC 8 management system thru participatory planning, implementation, monitoring and evaluation;
  7. Serve clients promptly, efficiently, and with utmost courtesy by personnel with proper identification from Mondays to Fridays, 8:00 AM to 5:00 PM without noon break;
  8. Value every client's comments, suggestions, and needs, including those with special needs such as the differently-abled, pregnant women, and senior citizens; and
  9. Empower the public through 24/7 access to information on our policies, programs, activities, and services through our Website/URL: www.ati.da.gov.ph; www.e-extension.gov.ph; www.ati.da.gov.ph/rtc8.

All these we pledge, because YOU deserve no less.

FEEDBACK AND REDRESS MECHANISMS

Please let us know how we have served you better by doing any of the following:

  • Accomplish our ATI Client Feedback Form available in the office and put in the drop box located at the center’s lobby;
  • Talk to our Officer of the Day; or
  • Contact us

Your written/verbal complaints shall immediately be attended to by the Officer of the Day at the Public Assistance & Complaints (Ask Me) Desk.

THANK YOU for helping us continuously improve our services.