ATI's Citizen Charter

Vision

Food availability and affordability for every Filipino family through excellent extension services in agriculture and fisheries.
 

Mission

Empowerment and building capacities of agriculture and fisheries stakeholders for sustainable development.
 

ATI Quality Policy

The Agricultural Training Institute, as the orchestrator of the National Extension System, ensures harmonized management of agricultural and fishery extension delivery systems in empowering the farmers and fishers for food security, poverty alleviation and social equity for sustainable development.
 

ATI's Core Values

The Institute supports the government's objectives of accountability, transparency, ethics and integrity. With the Institute's core values that direct the way we relate to our stakeholders, beneficiaries and to each other, we, at the ATI, adhere and uphold the following values:
 
 1. Customer Focus. "We give the best."
 2. Commitment. "We serve with passion."
 3. Innovation and Excellence. "We keep raising the bar."
 4. Resource Stewardship. "We work with integrity and teamwork."
 
Generally, ATI is...
... the overall manager of agriculture and fisheries training and extension of the Philippines
... the lead agency for extension of the Department of Agriculture
... the national apex organization that provides leadership for a unified and efficient agriculture and fisheries extension system
... the lead agency for electronic extension for the agriculture and fisheries sector in the country.
 

Our Performance Pledge

We, the officials and employees of the Agricultural Training Institute (ATI), commit to:

  • Cultivate a sense of commitment and teamwork among employees;
  • Ensure utmost transparency, accountability, and partnership in our operations;
  • Facilitate the flow of information, technology, and other services such as resource management, center management and network establishment, systems standardization, and certification of extension providers to customers and stakeholders;
  • Guarantee client-oriented, gender-sensitive, demand-driven, cost-effective, proactive and participatory interventions for local government units to empower farmers and fisherfolk to become more competetive in the global community;
  • Comply to customer's quality requirements;
  • Continuously improve the effectiveness of ATI's Quality Management System thru participatory planning, implementaiton, monitoring and evaluation;
  • Serve you promptly, efficiently, and with utmost courtesy bu authorized personnel with proper identification from Mondays to Fridays, 8:00 a.m. to 5:00 p.m. without noon break;
  • Value every citizen's comments, suggestions, and needs, including those with special needs such as the differently-abled, pregnan women, and senior citizens; and
  • Empower the public through 24/7 access to information on our policies, program, activities and services through our website www.ati.da.gov.ph/rtc10 and www.e-extension.gov.ph

All these we pledge, because YOU deserve no less. 
 

Our Frontline Services

  1. Provision of Training Services;
  2. Accreditation of Extension Service Providers;
  3. Provision of Extension Grants;
  4. Provision of Farm and Business Advisory Services;
  5. Provision of Scholarship Programs;
  6. Provision of Dormitory Services and use of Center's Facilities
  7. Provision of IEC Materials and e-Extension Services

 
 
 
 

Feedback and Redress Mechanism

Please let us know how we have served you. You may accomplish our Customer Satisfaction Survey or feedback form and send them through email at: ati.esmo@gmail.com. If you are not satisfied with our service, your written/verbal complaints shall immediately be attended to by the Officer of the Day at Public Assistance & Complaints (Ask Me) Desk.
THANK YOU for helping us continuously improve our services.