Knowledge management

Don't fly solo

Like the rest of the RTCs, we aren't spared from numbers this year. We have to conduct nth times training and other extension activities. There are things to do in preparation for the ISO 9001:2015. We will be implementing a program for the 22 provinces with high incidence of poverty, and in our region, it's the province of Leyte and the three provinces in Samar Island. We have on-going rehabilitation of our facility. These make our hands full and overflowing.

I like "full and overflowing". It suggests abundance and blessing. It reminds me of sharing, of taking part and of support network. It also reminds me of our dependence on others and much more on God which enables me to handle the pressure over the long haul, over the year and the years to come.

Extension work is never done. Our services are always called for. That's why the need for a team who will share carry the load, enabling us to travel light. A team who will help you bounce back when you get discouraged and frustrated. A team who will help you discover what really matters.

The team spirit was flamed anew in IS limitless.

Limitless. It goes beyond boundaries, beyond what we have now, beyond what we are now. That is ATI. That is IS, nothing less. Talk about creative ideas, innovative activities, excellent information exchange, team that works, contagious laughter and many more. These happened in the 1st KM 2017. I was there soaring high with the teams regardless of colors.

It's the difference that makes the difference

What makes the lotus different? It remains beautiful even in the filthy water of the pond. How about the eagle? It avoids the rain by flying above the clouds. The difference spells the difference between quality and poor services.

We make difference by doing service right the first time every time. We delight customer - we anticipate, meet and exceed customer requirement. We bring the best in others, count our blessings rather than our problems, thank for what we have because someone else has less, blame no one... the list goes on.

At ATI-RTC 8, making a difference is still a work in progress. We instituted the Wall of Innovation and strengthened our human resource development program. There were seminars on frontline services, social graces, social etiquette, facilitation and module delivery. Noteworthy is our Value Restoration Program.

In October 2016, we sent two of our staff to the Value Restoration Program on Organic Value Restoration Officer (VRO) Trainers Excellence Workshop. The two become our VRO who lead us in our weekly value focus. We started with taming the tongue then thankfulness and gratitude. These were followed by transparency, trust, unity, value of work, wisdom, word of honor, accountability, charity, commitment and dedication, concern, concern for the environment, concern for the family, conviction and fear of God...the list continues. Staff picked for his/her assigned value focus, one where he/she excels or comfortable to discuss not where he/she is perfect.

I find the activity refreshing. It starts our week right (we do it every Monday after the flag ceremony). It's not that there would be no 'bumps' during the week but the insights are encouraging and contagious.  Indeed, attitude makes the difference if we are to be different. We need to cultivate in us attitudes that attract. Our quest for excellent character should not be sidelined. It must be our core. That is one thing that we become different.

In our value restoration program, the sharing always ends with a declaration and a prayer. A declaration that we can be the person we are to be and a prayer for God's mercy and grace to be the kind of persons He wants us to be.

Hurry...fast!

We remember the story of a man who rode on a horse-drawn cart, settled and closed his eyes to nap for a while. He assumed that the hotel had informed the driver of his destination so he only said, "Hurry and drive fast!" Later he realized they were heading the other way. So, he asked, "Do you know where we're going?" Still driving fast, the driver yelled, "No Sir, but I'm driving very fast!"

nothing beats the heat, with IS

flashback…

The last two (2) blog entries that I have was in March and December 2014 respectively (yes! It’s been 13 months ago that I left this space as is) – I know that being busy is not an excuse since, everybody was busy but of course we have different intensities.

what matters most is that I am back!

Lead-off hitter

Who's first?

It's year ending and it's reckoning time. With KM we always recognized the innovativeness and creativeness of each RTC in enhancing access to AFE knowledge products and services. The recognition was no flare, just text sent to all congratulating those in the lead for the most news, first to upload or for a new block. Sometimes it's just like "I appreciate the blog of __ or the innovations of __" and everyone is high because we are a class. Remember: "class is already up and need not strive to look better by making others look worse".

Starting my Own Blog for a Change

I’ve wanted to write blogs for the longest time.

But somehow I did not get to start writing blogs because I lacked the inspiration to do it. I did not have a good reason to blog.  I have always believed that if you write blog for all the wrong reasons then for sure your entry will just feel bland and your readers will likely be confused on what you’re trying to convey to them.

I needed that motivation to start a blog.

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